Last Updated: July 12, 2026
Name, phone number, email address, delivery address (flat, street, city, PIN code).
Processed securely via Razorpay; we do not store card details.
Products purchased, quantities, prices, order history, delivery status.
IP address, browser type, device information, cookies and usage data.
To process and fulfill your orders; To communicate order updates and delivery status; To respond to customer service inquiries; To improve our website and product offerings; To comply with legal obligations.
We do NOT sell your personal information. We share data only with: Courier partners (DTDC, India Post) for delivery only; Payment processor (Razorpay) for transaction processing; Legal authorities if required by law.
We use industry-standard SSL encryption for data transmission. Payment processing is PCI-DSS compliant via Razorpay. Access to customer data is restricted to authorized personnel only. We regularly review and update our security practices.
Order and customer data retained for 3 years (legal requirement). After 3 years, data is anonymized or securely deleted. You may request deletion earlier (see Section 7).
We use essential cookies for cart functionality and login sessions. Analytics cookies help us understand site usage (optional, can be disabled). You can manage cookie preferences through your browser settings.
You have the right to: Access your personal data; Correct inaccurate information; Request deletion of your data (subject to legal retention requirements); Opt out of marketing communications; Lodge a complaint with data protection authorities.
To exercise these rights, email: connect@cocoscape.shop
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
Our Site is not intended for children under 13. We do not knowingly collect data from children.
We may update this Privacy Policy periodically. Changes will be posted on this page with updated date.
Email: connect@cocoscape.shop
Phone: +91 9028898753 / +91 9158889561
Address: Dattanagar, Ambegaon Bk, Katraj, Pune 411046, Maharashtra, India
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000.
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